Common questions.

FotoPicks is a platform that makes it easy, fast and secure to share the photos and videos taken at an event with participants. Event owners can collect content in one place, and participants can easily reach the photos that relate to them.

FotoPicks can be used for school events, graduations, sports organizations, concerts, festivals, weddings, private celebrations, corporate events, and many other organizations where sharing photos matters.

An event is created and photos or videos are uploaded to the system. Participants reach the event through the event link, QR code, or other access method provided to them, and view the content.

Who can view the photos depends on the access options the event owner defines. The purpose of FotoPicks is to allow content to be shared in a controlled way, rather than making event content public to everyone.

You can join the event using the access method provided by the event owner. FotoPicks aims to make it easier for people to reach the content that relates to them, especially at crowded events.

Depending on the permissions set by the event owner, you can download photos to your device. Download options may vary depending on the event's usage model.

Yes. Depending on the event's configuration, both photo and video content can be shared.

Photos can be uploaded by the event owner, the organizer, or authorized photographers. Content upload permissions may vary depending on the event model in use.

Membership isn't required in every scenario. Depending on the access method the event owner prefers, FotoPicks content can be reached in different ways.

Yes. FotoPicks does not charge users any fee. Institutions are onboarded under a contract with FotoPicks, and they register their own participants (for example, parents).

FotoPicks takes the protection of users' and event participants' personal data seriously. The purposes for which personal data is processed, how it's protected, and users' rights are explained in the Privacy Policy.

How photo sharing works depends on the event's and organization's terms of use. FotoPicks aims to provide access and privacy mechanisms that keep content sharing controlled.

Yes. If you believe a photo should be removed, you can submit a support request through FotoPicks or the relevant event administrator. Your request is evaluated within the relevant policies and legal obligations.

As an event owner or organizer, you can create your event on FotoPicks and share your photos and videos with participants. The usage process can be configured to fit the needs of your event.

Yes. Photographers can use FotoPicks to deliver the photos and videos they shoot at events to participants.

Depending on the event's configuration, more than one person may be allowed to upload or manage content. This allows content from different photographers to be brought together under a single event.

FotoPicks is designed to be used from computers, tablets and smartphones with a modern web browser.

The retention period for content may vary depending on the service used, the event's configuration, and the applicable retention policies. Please see the Terms of Service and Privacy Policy for current information.

If you experience any access, photo, video or account issue, you can reach out to us through FotoPicks support channels. Describing your issue in as much detail as possible helps us assist you faster.

Detailed information about the services FotoPicks provides, its terms of use, and the protection of personal data can be found on the relevant website pages.